Application Support Analyst

Responsibilities

• Analyse and diagnose issues raised by business users related to trade data or system configurations
• Maintain and manage the batch scheduling environment and monitoring systems
• Remotely manage and monitor server hosts in multiple colocations across Europe
• Manage and prioritise requests from internal IT support functions
• Set up and maintain tools that monitor for alerts and test new system changes
• Continuously evaluate, improve, and deploy new application versions
• Collaborate with infrastructure and software teams to ensure scalability and stability
• Manage project work including hardware refreshes, environment optimisation, and release management

Requirements

• Excellent IT analytical and troubleshooting skills with experience in log file analysis
• Experience with or supporting a batch scheduling system
• Experience with application monitoring and analytical tools such as Splunk or Check_mk
• Proficiency in SQL, DevOps, and automation
• B.S. in a technical discipline or equivalent experience
• Knowledge of networked application systems, database environments, and Windows (2012, 2019)

Preferred Qualifications

• Previous experience working in the finance industry

About the Company

Susquehanna International Group, LLP (SIG) is a global quantitative trading firm that uses technology and mathematical models to provide liquidity to markets around the world.