App Experience Specialist

Responsibilities

• Manage and optimize the in-app customer experience through accurate execution of promotions and category merchandising
• Coordinate media placements within the app to drive engagement and business growth
• Track and report on performance metrics to ensure optimal app experience and customer satisfaction
• Collaborate closely with Marketing, Tech, Commercial Excellence, Category Management, and Media Buying teams
• Ensure a seamless digital user journey by managing in-app content and layouts

Requirements

• Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field
• 2–4 years of experience in e-commerce, app management, or digital merchandising
• Strong analytical and reporting skills with high attention to detail
• Proven experience working with cross-functional teams
• Solid understanding of the customer journey and digital user experience (UX)
• Proficiency in Microsoft Office and various reporting tools
• Ability to manage multiple tasks effectively in a fast-paced environment

About the Company

Ana Ninja is a grocery platform dedicated to providing a seamless and efficient shopping experience for its users.