AP Compliance Analyst

Responsibilities

• Serve as the primary focal point for investigating supply chain customer feedback, complaints, and disputes in collaboration with cross-functional teams.
• Conduct root cause investigations with supply chain teams and third-party service providers to develop and follow up on corrective actions.
• Manage case documentation and correspondence within appropriate databases to ensure compliance with record management guidelines.
• Perform periodic data analysis on customer feedback and disputes to identify emerging risks and trends for business units.
• Support continuous process improvement by identifying and implementing enhancements to the complaint management and resolution processes.

Requirements

• University degree is required (Engineering or Chemistry degree preferred).
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills with the ability to influence others cross-functionally.
• Ability to multi-task and manage multiple priorities efficiently in a high-volume environment.
• Prior experience in business or supply chain support roles and root cause analysis is preferred, though fresh graduates are welcome to apply.

Benefits

• Competitive compensation.
• Medical plans, maternity leave, and life/accidental death benefits.
• Retirement benefits.
• Global networking and cross-functional career opportunities.
• Annual vacations and holidays.
• Training, development, and tuition assistance programs.
• Workplace flexibility and relocation programs.

About the Company

ExxonMobil is one of the world’s largest publicly traded energy and chemical companies. Our vision is to lead in energy innovations that advance modern living while reducing emissions. We empower a diverse workforce to optimize strategies in energy, chemicals, lubricants, and lower-emissions technologies to meet society’s evolving needs.