Analyst, GSS Training Admin

Responsibilities

• Manage training and development administration, including attendee enrollment and troubleshooting LMS issues.
• Provide technical and administrative support for virtual and in-person learning programs.
• Act as a webinar host to provide administrative and technical support for Wyndham University sessions.
• Support budget management by processing invoices and reconciling monthly pcard charges.
• Manage the Wyndham University mailbox by triaging and resolving routine LMS inquiries.
• Coordinate third-party vendor administration, including contract approvals and expense tracking.
• Oversee inventory, ordering, and shipping of supplies and giveaways for training programs.

Requirements

• 1–3 years of experience in training administration, learning operations, or similar administrative roles.
• Experience supporting Learning Management Systems (LMS) and virtual learning environments.
• Experience processing vendor invoices or supporting vendor administration activities.
• Proficiency with tools such as ZOOM, Microsoft Office (Excel, Word, Outlook), and Smartsheet.
• Fluency in English (written and verbal) is required.
• Strong attention to detail and the ability to manage transactional work accurately.

Preferred Qualifications

• Bachelor's degree in a related field.
• Experience working in a Global Shared Services environment.
• Demonstrated experience supporting U.S.-based HR processes.

Benefits

• Competitive salary and comprehensive benefits.
• Growth opportunities through best-in-class training and career development.
• Leadership training, mentorship opportunities, and educational support.
• Team member benefit programs focusing on wellness, financial health, and lifestyle management.

About the Company

Wyndham Hotels & Resorts is the world’s largest hotel franchising company, with approximately 9,200 hotels across more than 95 countries. We are dedicated to our mission of making hotel travel possible for all, supported by a diverse team of over 2,000 corporate members worldwide.