Analyst - Digital Product Analytics

Responsibilities

• Develop data reports and dashboards to support product stakeholders and collaborators.
• Support product teams with statistical and quantitative analysis to drive business insights.
• Work with disparate datasets to prepare reporting or analytical models for portfolio and productivity metrics.
• Translate complex technical concepts and analysis for non-technical audiences.
• Convert data into actionable insights using Generative AI toolsets.
• Participate in Program Increment (PI) meetings and manage stories and features within the product backlog.
• Coordinate the execution of data analytics plans and facilitate the resolution of risks and issues.

Requirements

• 2-3+ years of experience in Data Analytics or Data Science roles.
• Bachelor's Degree in a related field (advanced degree preferred).
• Proficiency in Python, Power BI, Data Modelling, and advanced Excel.
• Hands-on experience with Machine Learning models (Regression and Classification).
• Experience with LLMs (OpenAI GPT, Claude), Retrieval Augmented Generation (RAG), LangChain, and Vectorization techniques.
• Experience working within Agile and iterative software development methodologies.

Preferred Qualifications

• Knowledge of implementing Agentic AI use cases.
• Experience managing large, complex features or products with multiple partners.

Benefits

• Competitive base salaries and bonus incentives.
• 6% Company Match on retirement savings plans.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible hybrid working model.
• 20+ weeks of paid parental leave.
• Career development and training opportunities.

About the Company

American Express is a global leader in financial services, built on a 175-year history of innovation and a commitment to backing customers, communities, and colleagues. We operate with a strong risk mindset to uphold our brand promise of trust, security, and service.