Analista de Implantação

Responsibilities

• Lead and monitor multiple implementation projects, ensuring adherence to schedules, scope, and quality standards.
• Monitor implementation KPIs and indicators to contribute to continuous area improvement.
• Document configurations and interactions to ensure process traceability and organization.
• Manage tickets and requests during the implementation phase with agile communication and clear client updates.
• Provide specialized technical support and consultative guidance to help clients adopt best practices.
• Conduct alignment meetings to present timelines, responsibilities, and project progress.
• Perform technical validations and audits at the end of the process to ensure expectations are met.
• Identify opportunities for process and tool optimization within the implementation area.

Requirements

• Experience in implementation project management, handling multiple clients simultaneously.
• Proven ability to provide technical and consultative support to solve complex challenges.
• Strong relationship management and communication skills for building client trust.
• Analytical mindset focused on operational efficiency and continuous improvement.
• Proactive, organized, and persuasive profile.
• Commercial mindset with an active profile for direct sales opportunities.
• Ability to work onsite in São Paulo (Centro Histórico).

About the Company

Omnibees is part of Grupo HIVE, the largest technology platform for hotels in Latin America. We transform the hospitality industry through intelligent, integrated solutions that connect hotels to multiple distribution channels. With a presence in Brazil, Portugal, Colombia, and Mexico, we empower over 9,500 hotels to optimize their performance and digital presence.