Alternatives Account Manager

Responsibilities

• Serve as the primary point of contact for Hedge Fund clients, providing expert guidance across the Prime Financial Services (PFS) product suite.
• Drive commercial outcomes by partnering with Sales and Trading, including input on pricing proposals, margin simulations, and profitability analysis.
• Develop a deep understanding of client organizations and strategies to ensure the PFS platform is optimally utilized.
• Respond to client requests for product enhancements and collaborate with Product Development to design new solutions.
• Monitor client feedback and sentiment, working closely with Operations to ensure an optimal service model.
• Oversee key lifecycle events and lead client engagements for regulatory change initiatives.
• Maintain the control framework, manage operational risk, and act as an escalation point for client issues.

Requirements

• Strong understanding of the Prime Financial Services product suite, specifically in financing or clearing products.
• Demonstrated commitment to exceptional client service and the ability to build enduring professional relationships.
• Proven track record of operational excellence, executing with precision, urgency, and discipline.
• Strong analytical skills with the ability to interpret complex data and support decision-making.
• Commercially astute mindset with the ability to collaborate and deliver optimal outcomes for both clients and the firm.
• Ability to work effectively both as a proactive individual contributor and as a collaborative team player.

Preferred Qualifications

• Degree educated, with a preference for finance-related disciplines.
• Direct experience within Prime Brokerage or Clearing services.
• Demonstrable industry experience with a strong track record of client-focused delivery.

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.