Alternative Ops Transfer Agency, Associate 2

Responsibilities

• Manage day-to-day group operations by overseeing workflows
• Develop and maintain strong relationships with clients
• Collaborate with various Transfer Agency business units and other internal departments
• Manage client Service Level Agreements (SLAs) to ensure all requirements are met
• Monitor and manage internal and external Key Performance Indicators (KPIs)
• Execute additional projects and tasks as assigned

Requirements

• 1–2 years of experience in mutual fund operations
• Proficiency in MS Office 365, including Excel, PowerPoint, and PowerBI
• Strong organizational and analytical skills
• High attention to detail and commitment to accuracy and quality
• Excellent time management and ability to prioritize tasks in a fast-paced environment
• Strong communication and collaborative teamwork skills

Benefits

• Competitive and comprehensive benefits packages
• Flexible Work Program to help balance professional and personal needs
• Access to wealth development programs and educational support
• Paid volunteer days and matching gift programs
• Access to diverse employee networks

About the Company

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. For more than two centuries, we have helped institutional clients safeguard and steward investments through investment servicing, data and analytics, research, and management.