Alternative Investment Services Bank Loans Operations Officer

Responsibilities

• Manage day-to-day functional teams and oversee daily service delivery and production activities
• Act as the primary contact and key escalation point for operational issues and technical problem-solving
• Coordinate the implementation of new funds, systems, and processes, including client conversions
• Identify and implement consistent operational best practices to improve efficiency
• Train, develop, and motivate staff through coaching, performance appraisals, and ongoing development
• Assist with compliance and fiduciary reviews, audits, and reporting suspicious transaction activity
• Manage production activities for Shared Service Associates and escalate issues to relevant Centers of Excellence

Requirements

• BS degree in Finance, Business, or a related field
• At least 5 years of experience in Custody or Fund Accounting
• Proven experience in a management or supervisory capacity
• Strong knowledge of securities language and legal requirements
• Demonstrated computer proficiency and working knowledge of various software applications
• Excellent interpersonal, organizational, and client relationship management skills

About the Company

State Street is a leading global financial services provider. Institutional investors across the globe rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We are committed to fostering an inclusive environment where employees are empowered to reach their full potential through development opportunities and vibrant employee networks.