Allied Health Claims Specialist

Responsibilities

• Conduct detailed claim reviews applying principles of liability, injury management, and claims best practice
• Provide clear, evidence-based commentary on claims handling to improve performance and customer outcomes
• Support delivery across multiple engagements in a high-volume, fast-paced environment
• Liaise with stakeholders to ensure appropriate treatment, rehabilitation, and support services are in place
• Maintain accurate and up-to-date information within claims management systems
• Deliver high-quality outputs aligned to client expectations and service standards

Requirements

• Tertiary qualification in Allied Health, Occupational Rehabilitation, Mental Health, or a related discipline
• Demonstrated experience in personal injury claims management (e.g., workers compensation, life insurance, or CTP)
• Strong understanding of workers compensation legislation and claims practices
• Analytical thinking and high attention to detail when assessing complex claims
• Strong communication skills with the ability to translate technical insights into practical recommendations

Preferred Qualifications

• Experience conducting claim reviews across varied claim cohorts

Benefits

• Flexible working arrangements including hybrid work options
• Generous paid parental leave and career break opportunities
• Access to health and wellbeing initiatives and learning and growth opportunities
• Retail discounts and salary packaging options

About the Company

KPMG Australia is a professional services firm that partners with clients across various industries to solve complex challenges and enable growth. Our Insurance Claims and Workplace Health practice works at the intersection of claims strategy, data-driven insights, and customer experience to improve outcomes for injured persons and drive portfolio performance.