Allied Health Claims Specialist

Responsibilities

• Conduct detailed claim reviews applying principles of liability, injury management, and claims best practice
• Provide clear, evidence-based commentary on claims handling to improve performance and customer outcomes
• Support delivery across multiple engagements in a high-volume, fast-paced environment
• Liaise with stakeholders to ensure appropriate treatment, rehabilitation, and support services are in place
• Maintain accurate and up-to-date information within claims management systems
• Deliver high-quality outputs aligned to client expectations and service standards

Requirements

• Tertiary qualification in Allied Health, Occupational Rehabilitation, Mental Health, or a related discipline
• Demonstrated experience in personal injury claims management (e.g., workers compensation, life insurance, or CTP)
• Strong understanding of workers compensation legislation and claims practices
• Analytical thinking and attention to detail with the ability to assess complex claims
• Clear and impactful communication skills to translate technical insights into practical recommendations

Preferred Qualifications

• Experience conducting claim reviews across varied claim cohorts

Benefits

• Flexible working arrangements including hybrid options and flexible hours
• Generous paid parental leave and career break opportunities
• Access to health and wellbeing initiatives and learning and growth opportunities
• Inclusive and equitable company culture

About the Company

KPMG’s Insurance Claims and Workplace Health practice partners with personal injury insurers, schemes, and employers to solve complex challenges and improve claims outcomes. We work at the intersection of claims strategy, data-driven insights, and customer experience to deliver better outcomes for injured persons.