Airline Support Engineer (Senior or Principal)

Responsibilities

• Serve as a proactive technical advocate and interface between Boeing and airline partners to manage operational and reliability performance.
• Lead and drive customer issues to closure by coordinating with functional and integration teams within Boeing.
• Maintain frequent contact and coordination with Boeing Field Service Representatives and customer airlines.
• Author and review technical documentation, including reliability reports, trip reports, and meeting minutes.
• Use program management skills to assess priorities, determine resources, and develop action plans for in-service issues.
• Interact with senior-level executives and mid-level managers at both airlines and Boeing.
• Manage multiple projects in a fast-paced environment and communicate plans to internal and external organizations.
• Travel occasionally to airline bases and customer locations to integrate with suppliers and other organizations.

Requirements

• Bachelor of Science degree in Engineering, Engineering Technology, Computer Science, Data Science, Mathematics, Physics, or Chemistry.
• 7+ years of experience in an engineering discipline.
• Ability to work flexible hours, overtime, and occasional weekends to support 24/7 customer needs.
• Must be a "U.S. Person" as defined by 22 C.F.R. §120.62 to meet export control requirements.

Preferred Qualifications

• 10+ years of related work experience or an equivalent combination of technical education and experience.
• ABET accreditation for engineering degrees.
• Experience working with organizational leaders to develop and implement strategic plans and objectives.
• Experience supporting technical questions for airplane programs or similar aerospace environments.

Benefits

• Competitive base pay and variable compensation opportunities.
• Comprehensive health insurance and flexible spending accounts.
• Health savings accounts and retirement savings plans.
• Life and disability insurance programs.
• Various programs for paid and unpaid time away from work.

About the Company

The Boeing Company is a global aerospace leader dedicated to designing, building, certifying, delivering, and maintaining products and services that prioritize superior safety, quality, and value. Boeing Commercial Airplanes works to transform the aerospace industry through cutting-edge technology and world-class customer support.