AICC Project Manager

Responsibilities

• Manage project schedules, scope, and resources for client AICC projects
• Coordinate tasks between internal teams and external partners based on client requirements
• Monitor project progress and resolve issues as they arise
• Support system stabilization and operational handover upon project completion
• Perform daily monitoring and maintenance of client consultation systems (Call Center, AI systems)
• Conduct regular inspections of IT infrastructure, including servers and networks
• Analyze system errors, implement corrective actions, and derive improvement plans to prevent recurrence
• Manage communications with clients and external vendors, including regular status reporting

Requirements

• 10+ years of experience in system operations
• Degree in Computer Science, Information Technology, Electronic Engineering, or a related field
• Proven experience in IT infrastructure, call center, or AI consultation system operations
• Strong communication and coordination skills
• Proficiency in MS Office and basic business tools

Preferred Qualifications

• Experience proposing new services or features to clients
• Experience driving business expansion or system upgrades for clients
• Experience in sales support or drafting technical proposals
• Experience using operational data to drive service improvements

About the Company

SK telecom is a leading technology company dedicated to creating a happier world through digital innovation and advanced connectivity solutions.