AI Implementation Manager

Responsibilities

• Own end-to-end enterprise implementations from kick-off to successful go-live
• Translate customer requirements into scalable implementation plans and solution designs
• Act as the primary project owner and trusted advisor for DAX and Fortune 500 customers
• Coordinate Product, Engineering, and Customer Success to ensure seamless execution
• Proactively manage timelines, risks, stakeholder communication, and escalations
• Turn customer feedback into actionable product improvements
• Build scalable implementation processes and playbooks that enable future growth

Requirements

• Experience in software implementations, customer success, implementation consulting, or technical project management
• Strong ability to drive projects from start to finish
• Excellent communication skills for building trust with enterprise customers
• Ability to manage multiple stakeholders, timelines, and priorities
• Solution-oriented mindset to translate customer challenges into scalable approaches
• Curiosity about AI and enterprise software adoption

About the Company

Lio is backed by Andreessen Horowitz (a16z) and built at Y Combinator. We're building the AI workforce for procurement, helping large enterprises adopt AI agents into their day-to-day operations.