AI Developer (Platform + Backend)

Responsibilities

• Design, develop, and maintain scalable backend services using Python and FastAPI.
• Build and integrate AI-powered services, APIs, and workflow orchestration components.
• Develop RESTful APIs and microservices for frontend, mobile, and enterprise integrations.
• Integrate Generative AI services, LLMs, vector databases, and semantic search capabilities.
• Implement agent-based workflows including multi-step execution and AI-driven decision flows.
• Support cloud-native deployments using containers and Kubernetes.
• Collaborate with frontend, mobile, DevOps, product, and AI engineering teams.
• Implement logging and monitoring for AI workflows including request tracing and latency tracking.

Requirements

• 5+ years of experience in backend or platform engineering.
• Strong hands-on expertise in Python and FastAPI development.
• Experience working with Generative AI, LLM APIs, and AI orchestration frameworks.
• Experience with databases such as PostgreSQL, MongoDB, Redis, or vector databases.
• Proficiency with Docker, Kubernetes, and CI/CD pipelines.
• Understanding of RAG pipelines, semantic search, and asynchronous programming.
• Strong understanding of API security, authentication, and authorization mechanisms.

Preferred Qualifications

• Exposure to LangChain, LlamaIndex, or OpenAI APIs.
• Experience with Kafka, RabbitMQ, or other messaging/event-streaming platforms.
• Experience in QSR, retail, hospitality, or enterprise digital platforms.
• Understanding of AI governance, prompt engineering, and AI evaluation frameworks.

About the Company

Photon builds enterprise AI platforms designed to streamline support for frontline and HQ teams through intelligent automation, workflow orchestration, and AI-driven resolution experiences.