AI Business Solutions Workforce Specialist

Responsibilities

• Engage with enterprise business and IT stakeholders to identify strategic challenges and align AI-driven solutions with customer priorities
• Drive solution selling engagements centered on Microsoft 365 Copilot and related AI technologies to achieve business outcomes
• Develop and execute account strategies that support long-term customer success and digital transformation initiatives
• Collaborate with internal technical teams, partners, and Global Black Belts (GBBs) to create and advance opportunities
• Position Microsoft solutions effectively by understanding competitive offerings and articulating differentiated value propositions
• Manage pipeline development, forecasting accuracy, and customer satisfaction through ongoing engagement and value realization planning
• Lead customer engagement beyond opportunity development through to post-deployment value realization

Requirements

• Bachelor's degree in Computer Science, IT, Business, or a related field
• 4+ years of experience in technology sales or account management
• Proven experience with solution-based selling
• Ability to engage effectively with enterprise business and IT leaders

Preferred Qualifications

• Master's degree (MBA) in Information Technology or a related field
• 6+ years of experience in technology sales or account management
• 4+ years of experience specifically in solution or service-based sales

About the Company

Microsoft is a global leader in technology, dedicated to empowering every person and every organization on the planet to achieve more. We drive innovation through cutting-edge AI, cloud computing, and software solutions that transform how the world works.