Agentic Commerce Manager

Responsibilities

• Lead the design and delivery of agentic commerce transformation initiatives for consumer goods and retail clients.
• Define how products and services should be structured for AI-driven discovery and agent-assisted decision-making.
• Architect machine-readable commerce frameworks, including schema and structured data, to support AI retrieval and reasoning models.
• Partner with engineering and UX teams to ensure product discoverability across conversational interfaces and digital ecosystems.
• Define standards for Agent Communication Protocols (ACP) and API readiness to support real-time AI agent interactions.
• Manage client workstreams, lead workshops, and oversee consultants and analysts to ensure high-quality project delivery.

Requirements

• 7+ years of experience in consulting or digital strategy within the Consumer Goods & Retail industry.
• Proven experience leading digital transformation, customer experience, or platform-related initiatives.
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
• Demonstrated ability to manage small teams and lead complex workstreams.
• Experience collaborating with engineering leadership to prioritize technical roadmaps.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Strong analytical and problem-solving skills with the ability to translate complex concepts into actionable recommendations.
• Passion for innovation and the future of AI in the retail sector.
• Willingness to travel as required by client needs.

Benefits

• Medical, dental, and vision coverage.
• Life and long-term disability insurance.
• 401(k) plan and bonus opportunities.
• Paid holidays and paid time off.

About the Company

Accenture Song accelerates growth and value for clients through sustained customer relevance. We combine technology, intelligence, and deep industry expertise to help organizations operate at the speed of life through growth, product design, and digital transformation.