Agent Product Consultant

About the Company

Liberate builds insurance-native AI agents that handle customer interactions end-to-end across voice, SMS, email, and digital - then complete the downstream work inside core systems like Guidewire, Duck Creek, Applied Epic, and Salesforce.

Responsibilities

• Own ambiguous problem spaces end-to-end and drive them to measurable customer outcomes
• Lead executive-level customer engagements and earn the trust of customer leadership
• Apply structured, analytical problem-solving to segment problems and prioritize ruthlessly
• Partner with Engineering on high-leverage tradeoffs between speed, quality, and scalability
• Own delivery, adoption, and measurable value in production
• Create reusable patterns to turn recurring solutions into scalable product or platform improvements

Requirements

• 6+ years of professional experience
• 3+ years in management consulting
• Proven enterprise customer-facing ownership
• Demonstrated experience owning messy implementations from start to finish
• Exceptional structured thinking and communication skills
• High agency and comfort operating in ambiguity

Preferred Qualifications

• Experience with AI/ML systems, workflow automation, or agent-based products
• Background in insurance, fintech, or other regulated industries
• Familiarity with system design tradeoffs and technical architecture
• Track record of productizing reusable patterns from implementations