Advisor, Incident Response

Responsibilities

• Perform initial triage of cybersecurity incidents and escalate based on severity and impact
• Capture detailed case notes, timelines, and artifacts to ensure audit-ready records
• Prepare weekly and monthly reports and manage stakeholder communications
• Assist with playbook execution and user awareness communications
• Support incident documentation and maintain accurate records within case management systems
• Partner with operations teams to implement containment actions and improve defenses

Requirements

• 5+ years of related experience in cybersecurity or incident response
• Proficiency in Excel, reporting tools, and case management systems
• Strong understanding of Incident Response (IR) processes, SOPs, and service levels
• Effective communication and teamwork skills across SOC and IT operations
• Ability to manage multiple tasks and meet strict deadlines with high data integrity

Preferred Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field
• Experience with ticketing and knowledge management systems
• Experience performing basic log analysis

Benefits

• Comprehensive healthcare programs
• Award-winning financial wellness tools and resources
• Generous leave of absence for new parents and caregivers
• Industry-leading wellness platform

About the Company

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live, and play. We believe that each of us has the power to make an impact, and we put our team members at the center of everything we do.