Advising Aide

Responsibilities

• Collaborate with Academic Advisors to support new, continuing, and returning students in achieving educational goals.
• Onboard students to college systems including Self-Service, virtual bookstore, student email, and Blackboard.
• Assist students with course scheduling using Student Planning and registration materials.
• Support academic advisors with case management and initial follow-ups for Academic Alerts.
• Handle general student service inquiries regarding admissions, financial aid, and records.
• Perform administrative tasks such as managing advisor voicemail and email communications.
• Attend weekly and quarterly advisor meetings.

Requirements

• High school diploma or equivalent.
• 6 months to 2 years of related or similar experience.
• Proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills with a focus on customer service.
• Ability to work in a collaborative, team-oriented environment.

About the Company

Clark State College is dedicated to supporting student success through comprehensive academic services and a culture of care. Located in Springfield, OH, the college focuses on helping students navigate their educational journeys through dedicated advising and enrollment support.