Advising Aide

Responsibilities

• Onboard new students to Clark State by reviewing online systems such as Self-Service, virtual bookstore, student email, and Blackboard
• Assist students with course scheduling using Student Planning and registration materials
• Support academic advisors with case management, including initial follow-up for Academic Alerts
• Partner with academic support services and cross-campus departments to promote student retention
• Address general student service inquiries regarding admissions, financial aid, and records
• Perform administrative tasks for advisors, including managing voicemail and email communication
• Attend weekly and quarterly advisor meetings

Requirements

• High school diploma or equivalent
• 6 months to 2 years of similar or related experience
• Proficiency in Microsoft Office applications
• Strong communication and interpersonal skills
• Ability to maintain a professional appearance and provide excellent customer service
• Strong organizational and time management skills

About the Company

Clark State College is dedicated to supporting students in achieving their educational goals through a mission-driven approach centered on student success, retention, and community connection.