Advanced IT Technician

Responsibilities

• Solve challenging hardware-related issues with servers through in-depth advanced level troubleshooting
• Manage hardware problems, workarounds, and solutions
• Proactively solve L1/L2 tasks through the ticketing system
• Update new processes and documentation for the IT hardware team
• Collaborate with L3 Technicians to improve SLA with complex diagnostics
• Improve support processes, documentation, and training materials
• Perform basic level network tasks, troubleshooting, and support

Requirements

• Knowledge of datacenters and server equipment
• Advanced knowledge of IT hardware and practical troubleshooting experience
• Advanced skills with Unix/Linux operating systems and command line
• Experience with equipment monitoring, data analysis, and presentation
• Proactiveness and a strong sense of responsibility
• High proficiency in spoken and written English

Preferred Qualifications

• Advanced knowledge of network equipment and troubleshooting
• Driving license type B

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

About the Company

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment.