Admissions Specialist

Responsibilities

• Serve as a primary point of contact for prospective students and families regarding admissions processes and enrollment procedures
• Review and process applications and supporting documentation in accordance with university policies
• Communicate with applicants via phone, email, virtual meetings, and in-person interactions
• Maintain accurate student records and update applicant information within university systems
• Assist with recruitment initiatives, outreach events, campus visits, and admissions presentations
• Collaborate with internal departments to ensure a seamless onboarding experience for students
• Monitor application status and follow up with applicants regarding missing documentation
• Support compliance with institutional policies, FERPA regulations, and admissions standards
• Prepare reports and assist with data tracking related to enrollment goals

Requirements

• Associate's degree or completion of a program of 18+ months after high school, or equivalent experience
• Strong interpersonal, communication, and customer service skills
• Proficiency with Microsoft Office Suite
• Experience working with database or student information systems
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail

Preferred Qualifications

• Previous experience in higher education, admissions, recruitment, or student services
• Familiarity with Campus Solutions, CRM systems, or student enrollment platforms
• Knowledge of admissions processes and student engagement best practices

Benefits

• Comprehensive medical, dental, and vision coverage
• 100% tuition coverage for one undergraduate and one graduate degree for the employee
• Discounted tuition rates for spouses and dependent children up to age 26
• 6% annual retirement gift plus a 4% matching contribution
• 18 days of personal leave in the first year plus 9+ paid holidays

About the Company

Embry-Riddle Aeronautical University is the world’s largest aviation and aerospace university. Celebrating 100 years of leadership, the university serves more than 30,000 students globally through residential campuses and a worldwide network, empowering the next generation of leaders in STEM, aviation, and space exploration.