Administrative Support Specialist - Communications

Responsibilities

• Develop and implement internal and external communication strategies to promote Town programs, services, and community engagement.
• Research, write, design, and edit various materials including newsletters, brochures, press releases, website content, and social media posts.
• Create professional graphics and publications using Adobe Illustrator and Canva while maintaining branding standards.
• Produce multimedia content, including photography and video, to support public information initiatives.
• Provide high-level administrative support to the Assistant Town Manager and departments such as Public Works and Planning.
• Prepare correspondence, reports, presentations, purchasing documents, and meeting materials.
• Coordinate and assist with Town-sponsored events, community outreach, and employee engagement activities.
• Maintain a professional presence in the office, providing customer service to residents, businesses, and visitors.

Requirements

• Associate's degree in Communications, Marketing, Business Administration, or a related field (or equivalent combination of education and experience).
• Proven experience in professional administrative support and communications/marketing.
• Proficiency in Adobe Illustrator, Canva, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience managing social media platforms and creating digital content.
• Strong written, verbal, and interpersonal communication skills, including editing and proofreading.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Possession of a valid North Carolina Driver's License.

Preferred Qualifications

• Bachelor's Degree in a relevant field.
• Previous experience working in municipal or local government.
• Experience with photography, videography, and website content management systems.
• Bilingual proficiency in English and Spanish.

Benefits

• Competitive pay with biweekly payroll.
• Comprehensive health insurance (Cigna) and telemedicine coverage.
• Retirement benefits including the Local Government Employees Retirement System (LGERS) and a 401(k) plan with a 5% Town contribution.
• Paid leave plans including vacation, sick leave, and wellness leave.
• Educational assistance reimbursement up to $1,000 per fiscal year.
• Longevity pay based on years of service.

About the Company

The Town of Siler City is a dedicated municipal organization committed to transparency, civic engagement, and providing high-quality services to its residents and businesses.