Administrative Support Officer

Responsibilities

• Provide reception duties, including managing enquiries and checking in visitors and trial participants
• Manage generic email accounts, calendars, and staff onboarding processes
• Coordinate diary, travel, and accommodation bookings, as well as participant sustenance
• Deliver general administrative support including procurement of stationery and catering, room bookings, and IT requests
• Maintain administrative systems, including spreadsheets, databases, and online booking systems

Requirements

• Relevant tertiary qualifications and practical experience in clinical trials or health and medical research
• Strong organisational skills with the ability to prioritise multiple tasks effectively
• Excellent communication skills and experience in relationship management
• Proficiency in computer systems and experience with procurement and financial transactions
• Understanding of the clinical sector and associated confidentiality requirements

Benefits

• Competitive salary with 17% employer superannuation
• Salary packaging options and corporate health discounts
• Wide range of Learning and Development opportunities
• Support for future learning through the educational staff assistance scheme

About the Company

Griffith University is a leading research institution dedicated to academic excellence and the transformative power of education. The Clinical Trial Unit (CTU) is a core research facility that provides state-of-the-art facilities for university researchers and professional clinical trial services to commercial clients in the pharma and biosciences industries.