Administrative Support I, Accessibility Resources

Responsibilities

• Serve as the primary front-line receptionist for Accessibility Resources, providing professional and inclusive customer service.
• Monitor the ADA email inbox and calendar, responding to general inquiries and routing complex matters to the appropriate team members.
• Assist students with MPRE and bar exam accommodation history forms and documentation.
• Manage office operations including scheduling appointments, managing calendars, and coordinating office coverage.
• Maintain secure and confidential student records and files in compliance with privacy standards.
• Provide testing support, including proctor scheduling, assistance, and preparation of testing materials and equipment.
• Manage testing rooms, ensuring equipment readiness, signage, and general upkeep.
• Perform accurate data entry related to student accommodations within institutional software systems.
• Process purchase requests and invoices for contracted services such as captioning, transcription, and ASL interpreting.
• Manage office and auxiliary aid inventory and maintain accessibility compliance logs.
• Notify faculty of granted accommodations and perform general administrative tasks like filing, copying, and mail processing.

Requirements

• High School diploma required (A.A./A.S. degree strongly preferred).
• 1-3 years of clerical experience required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams).
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Ability to handle sensitive and confidential information with high discretion.
• Excellent written and verbal communication skills.
• Commitment to advancing diversity, equity, inclusion, and accessibility.

Benefits

• Comprehensive Medical, Dental, and Vision insurance.
• Employer-paid life and disability insurance.
• Generous leave and holiday benefits.
• Employer retirement contributions.
• Tuition waivers for employees and eligible dependents.
• Access to "Hatter Perks," including various community discounts and privileges.