Administrative Specialist

Responsibilities

• Provide primary administrative support to the Director, Associate Director, and Assistant Directors of Residential Communities.
• Serve as the main point of contact for the residence hall staff office, assisting students, parents, and university visitors.
• Coordinate logistics for full-time staff recruitment, selection, and training processes, including travel and on-campus interview days.
• Manage departmental communications, including creating newsletter content via MailChimp and maintaining Residence Life webpages.
• Oversee office operations, including supply inventory, technical equipment maintenance, and scheduling for group meetings.
• Process financial reimbursements for student-initiated programming and maintain accurate financial records.
• Handle highly sensitive and confidential student and personnel information with strict adherence to privacy standards.

Requirements

• Bachelor's degree in business administration or a related field.
• Three years of job-related experience, including experience supporting an executive or equivalent combination of education and experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) and the Windows environment.
• Working knowledge of FERPA, the Clery Act, and Title IX.
• Strong organizational, interpersonal, and written communication skills.
• Ability to work in a fast-paced environment and respond effectively to diverse constituents.

Preferred Qualifications

• Previous experience in a higher education or residential life setting.
• Knowledge of University policies and procedures.
• Experience with StarRez or similar housing management platforms.

About the Company

The University of Delaware is a leading institution dedicated to uniting talent with opportunity. Our Residence Life & Housing department supports a large campus system of over 45 residence halls, providing a positive residential experience where students can thrive both academically and personally.