Administrative Specialist CL3 - Advising

Responsibilities

• Serve as the first point of contact for students visiting the Advising office in person, via phone, or through email
• Schedule student appointments with academic advisors
• Support Navigate360 operations, including advisor onboarding and student communications
• Monitor advising assignments and alerts to ensure high-quality service
• Supervise work-study students and manage confidential student and faculty information

Requirements

• 60 or more college credits (or equivalent work experience and training)
• Three years of administrative experience
• Excellent communication and customer service skills
• Demonstrated computer proficiency

Benefits

• Starting pay of $21.93 per hour
• Generous tuition waiver program for employees and their dependents
• 13 paid holidays plus earned vacation and sick time
• Comprehensive health, dental, and vision insurance
• 403(b) retirement plan with employer contribution
• Free access to the METRO system for travel between Portland and Gorham campuses

About the Company

The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area. As part of the University of Maine System, USM offers a comprehensive array of undergraduate and graduate programs with an emphasis on hands-on learning and community engagement. We are dedicated to providing expanded access to high-quality education and fostering a welcoming environment that respects diverse perspectives.