Administrative Intern

Responsibilities

• Provide administrative support and follow-up for activities at the Volvo Service Point (PSV) in Texcoco.
• Manage inventories by handling the entry, management, and exit of materials using Volvo systems and processes.
• Manage work orders, including tracking open orders, supporting closures, and updating information such as mileage and inspection activities.
• Support Customer Service (SSI) through the application and follow-up of satisfaction surveys.
• Ensure service orders are opened promptly upon vehicle arrival and that technicians have necessary printed materials and checklists.
• Update administrative systems with information from closed work orders.
• Assist in managing Volvo-specific systems such as LDS, PROMPT, and ASIST.
• Assist with vehicle reception and delivery to customers.
• Support 5S (Clean House) management and maintain organized maintenance folders and history files.

Requirements

• Recent graduate with a degree in Administration, Business Management, or a related field.
• Basic to intermediate English proficiency.
• Knowledge of standard office resources (computers, photocopiers, scanners, etc.).
• Excellent grammar and spelling skills.
• Strong customer service orientation, vocation for service, and leadership potential.

About the Company

Volvo Group is a leading global provider of sustainable transport solutions. We are committed to shaping the future of efficient, safe, and sustainable transport and infrastructure. At Volvo Buses, we join one of the world’s leading providers of sustainable people transport solutions, working with a culture of care, inclusiveness, and empowerment to leave society in better shape for the next generation.