Administrative Coordinator

Responsibilities

• Serve as the primary point of contact for the Dean of Students Office, providing welcoming and responsive support to students, faculty, and visitors.
• Manage front desk operations, including responding to inquiries via phone and email for the DOS and Educational Financing inboxes.
• Support Educational Financing operations by monitoring financial documents, responding to student inquiries, and assisting with financial aid award releases.
• Assist with student onboarding, registration, and enrollment processes, including maintaining accurate records in Salesforce and SIS.
• Coordinate logistics for placement exams, academic planning sessions, and student programming.
• Oversee the hiring, training, and daily scheduling of student workers.
• Provide general administrative support, including vendor orders, office supplies, and event coordination.

Requirements

• High school diploma or equivalent.
• Three years of related administrative experience.
• Proven experience in receptionist and data entry roles.
• Proficiency with PCs and the ability to learn various technological applications.
• Strong interpersonal, organizational, and communication skills.
• Ability to manage multiple simultaneous activities with high attention to detail.

Preferred Qualifications

• Some college education.
• Familiarity with Columbia University’s Student Information System (SIS).
• Knowledge of the policies of the School of General Studies.

About the Company

Columbia University is a world-class research university located in New York City. The School of General Studies provides a unique academic environment for a diverse population of students, including undergraduate and postbaccalaureate learners.