Administrative Associate

Responsibilities

• Provide administrative support including expense reports, time entry, invoice entry, and calendar management
• Manage phone lines, provide customer service, and interact with clients via phone, video, or email
• Edit and transcribe documents and perform data entry tasks
• Coordinate scheduling for meetings, conference rooms, travel, and hospitality
• Maintain oversight of confidential company and client information with high discretion
• Utilize tracking software and logs to manage job tickets and ensure task completion
• Perform quality assurance on own work and assist in troubleshooting basic equipment problems
• Prioritize workflow to meet contracted deadlines in a fast-paced environment

Requirements

• High school diploma or equivalent education
• Minimum of 1 year of administrative support experience in a professional organization (legal or banking industry preferred)
• Proficiency in MS Office software, specifically Word, Excel, and PowerPoint
• Strong attention to detail with an emphasis on accuracy and quality
• Excellent organizational and time management skills
• Ability to handle sensitive and highly confidential information professionally
• Strong verbal and written communication skills
• Ability to work both independently and collaboratively within a team

Benefits

• Medical, dental, and vision coverage
• Paid time off
• 401(k) with company match
• Life insurance and voluntary supplemental insurance
• Parental leave and adoption assistance
• Tuition assistance

About the Company

Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. We specialize in providing skilled administrative support, document production, and marketing services to leading companies worldwide, particularly within the legal, financial, and professional services industries.