Administrative Associate-Clinic

Responsibilities

• Greet patients, manage patient intake, and answer/route incoming calls
• Schedule patient appointments and manage clinic flow in coordination with the Flow Coordinator
• Provide administrative support to the medical office and clinical team, including physicians and nursing staff
• Maintain confidential medical electronic and paper filing, retrieval, and transfer systems
• Manage monthly inventory and office supply levels
• Respond promptly to questions and concerns from clients, employees, and physicians
• Identify and document process shortfalls and recommend solutions to improve administrative workflow
• Participate in special projects and quality assurance initiatives

Requirements

• High school diploma
• 1-3 years of Medical Office Administration experience
• Proficiency in Microsoft Office suite
• Excellent verbal and written communication skills
• Strong organizational, multitasking, and time-management skills
• Ability to work autonomously and demonstrate initiative

Preferred Qualifications

• Previous customer service or reception experience
• Background in Health Studies
• Experience with medical transcription

Benefits

• Comprehensive total rewards package including a flexible benefits plan
• Minimum of 3 weeks of vacation
• Generous company matched pension and share purchase programs
• Career growth and continuous learning & development opportunities

About the Company

TELUS Health is an IT leader in Canada focusing on the health sector. We leverage leading-edge technology to create the future of health, aiming to make healthcare more accessible and deliver improved health experiences for everyone.