Administrative Assistant, Student Health and Counseling

Responsibilities

• Greet students, answer routine questions, and schedule appointments using the medical records system
• Manage front desk operations, including answering and triaging phone calls
• Perform administrative operations of the electronic medical record system
• Manage requests to release and obtain medical records
• Develop and maintain office procedures to ensure smooth department functioning
• Sort and distribute mail and participate in regular staff meetings
• Maintain a warm, welcoming, and inclusive environment for all students and staff

Requirements

• High school diploma or equivalent
• Prior experience in front desk, administrative, or office roles
• Proficiency with Microsoft Office Suite and related software
• Strong organizational skills and high attention to detail
• Ability to maintain strict patient confidentiality
• Excellent verbal and written communication skills
• Ability to function effectively in a fast-paced and high-pressure environment

Preferred Qualifications

• Previous experience working in a medical office setting

About the Company

Manhattanville University is a dedicated educational institution committed to creating an equitable and inclusive environment for all members of its community. The Student Health and Counseling department provides essential wellness services to support the health and success of our students.