Administrative Assistant, Sponsored Learner

Responsibilities

• Support the admissions and registration process for Sponsored Learners within the Department of Postgraduate Medical Education
• Resolve minor complaints and provide detailed information to learners regarding program requirements, eligibility, and deadlines
• Implement process improvements for the application cycle
• Determine logistical details and activities for departmental events and programming
• Verify the accuracy of enrollment information
• Collect data and generate reports on sponsored trainee registration, leaves, and fellowship programs
• Disseminate evaluation materials to sponsoring agencies

Requirements

• Bachelor's Degree or an acceptable combination of equivalent experience
• Minimum of two years in a related administrative role
• Demonstrated experience in event logistics and programming
• Experience verifying enrollment information and providing support to individuals
• Proficiency in MS Office Suite and data measurement tools (e.g., survey software)
• Strong data collection and reporting skills
• Excellent oral and written communication skills
• Ability to manage multiple priorities and conflicting deadlines with high accuracy

Preferred Qualifications

• Experience working in a higher education or medical education environment
• Demonstrated ability to handle sensitive information with strict confidentiality
• Proven track record of process improvement and problem-solving

About the Company

The University of Toronto's Temerty Faculty of Medicine is a global leader in research and education. The Department of Postgraduate Medical Education (PGME) offers a collaborative professional learning environment dedicated to supporting learners, faculty, and staff through a respectful, team-oriented culture.