Administrative Assistant

Responsibilities

• Research permit requirements using internal databases, AI tools, and direct government resources
• Make outbound calls to U.S. government offices to verify requirements and follow up on permit submissions
• Build and track permit-related tasks from start to finish
• Coordinate with customers to collect required documents and information
• Submit permit applications through government portals and handle follow-up questions
• Maintain accurate and organized documentation throughout each project

Requirements

• At least 2 years of experience in an Administrative Assistant, BPO, Virtual Assistant, or Operations role
• Strong English communication skills (both written and spoken) for interacting with U.S. government offices and customers
• High attention to detail and ability to manage multiple tasks independently
• Intel Core i5 processor or better
• Minimum 8GB RAM
• Stable internet connection with a backup option and a noise-canceling headset

About the Company

Simera provides professional talent solutions, helping businesses connect with high-quality remote professionals through the Simera Professional Key (SPK) system.