Administrative Assistant

Responsibilities

• Manage the permit research and submission process from start to finish
• Research permit requirements using internal databases, AI tools, and direct government resources
• Make outbound calls to U.S. government offices to verify requirements and follow up on submissions
• Build and track permit-related tasks and maintain organized documentation
• Coordinate with customers to collect required documents and information
• Submit permit applications through government portals and handle follow-up inquiries

Requirements

• 2+ years of experience in an Administrative Assistant, BPO, Virtual Assistant, or Operations role
• Strong English communication skills (both written and spoken) for interacting with U.S. government offices and customers
• High attention to detail and ability to work with exceptional accuracy
• Ability to work independently and manage multiple tasks in a self-directed manner
• Intel Core i5 processor or better, minimum 8GB RAM, and a stable internet connection with a backup option
• Availability to work the night shift (9:00 PM – 5:00 AM local time)

About the Company

Simera provides high-quality remote talent to businesses worldwide, helping them scale through specialized professional services.