Administrative Assistant

Responsibilities

• Research permit requirements using internal databases, AI tools, and direct government resources
• Make outbound calls to U.S. government offices to verify requirements and follow up on permit submissions
• Build and track permit-related tasks from start to finish
• Coordinate with customers to collect required documents and information
• Submit permit applications through government portals and handle follow-up questions
• Maintain accurate and organized documentation throughout each project

Requirements

• At least 2 years of experience in an Administrative Assistant, BPO, Virtual Assistant, or Operations role
• Strong English communication skills (both written and spoken) for interacting with U.S. government offices and customers
• High attention to detail and ability to work with exceptional accuracy
• Organized and self-directed with the ability to manage multiple tasks independently
• Comfortable using AI tools and performing manual verification
• Reliable hardware: Intel Core i5 processor or better, minimum 8GB RAM, and a noise-canceling headset
• Stable internet connection with a backup option available

Benefits

• Fully remote work environment
• Competitive hourly pay in USD ($3.50–$7.00/hour depending on experience and location)
• Opportunity to work with a global team via the Simera Professional Key (SPK) system

About the Company

Simera provides high-quality remote talent to businesses worldwide, connecting skilled professionals with global opportunities through a streamlined matching process.