Administrative Assistant

Responsibilities

• Attend to customers and suppliers via telephone, email, or in person
• Prepare and draft necessary documentation, including commercial offers, management reports, and letters
• Manage customer collections through various channels and ensure balance objectives are met
• Maintain and control documentation filing systems
• Provide administrative support to technical, supervisory, and commercial areas
• Ensure strict confidentiality of all information within the work area
• Participate in periodic and extraordinary delegation meetings
• Comply with company standards regarding Safety, Ethics, and Quality

Requirements

• Higher education in Administration
• Minimum of 3 years of administrative experience with customer service
• Proficiency in MS Office
• Fluency in Spanish
• English language proficiency at a B2-C1 level

Preferred Qualifications

• Specialized training in commercial management or debt collection
• Valid B driving license

About the Company

OTIS is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide. With a global team of 72,000 people, we are committed to innovation and excellence in more than 200 countries and territories.