Administrative Assistant

Responsibilities

• Oversee day-to-day administrative functions and facility operations
• Assist Program Director with administrative team scheduling and coverage
• Manage front-desk experience, including greeting visitors and answering inquiries
• Coordinate client and staff Telehealth liaison duties
• Complete and collect all necessary intake paperwork and documentation
• Conduct audits of new admission paperwork and patient accounts for compliance
• Perform billing audits and serve as primary contact for onsite patient payments
• Coordinate with vendors for building maintenance and facility needs
• Train and mentor incoming and current reception and clinical staff
• Maintain facility cleanliness, organization, and professional presentation

Requirements

• Minimum of 3–5 years of administrative experience in a healthcare or behavioral health setting
• Proficiency in Microsoft Office Suite, specifically Excel, Word, Outlook, and PowerPoint
• Ability to perform duties with minimal supervision
• Must be at least 21 years of age
• Strong time management and multitasking skills

Preferred Qualifications

• Strong mentoring and coaching experience
• Excellent critical thinking and problem-solving abilities
• Ability to handle confidential material reliably
• Experience with data entry software and complex information analysis

Benefits

• Subsidized Health Insurance for employee, spouse, and dependents
• 100% employer-paid basic life insurance
• 100% employer-paid Employee Assistance Program
• 401K retirement plan with employer match
• Generous Paid Time Off plan
• Voluntary dental, vision, and disability insurance
• Pre-tax savings accounts for medical and dependent care expenses

About the Company

Northpoint Recovery Holdings, LLC is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders, as well as mental health treatment for adolescents. Guided by core values of humility, heart, inspiration, and conviction, their mission is saving lives and restoring relationships.