Administrative Assistant

Responsibilities

• Provide critical administrative support to the Study Abroad team within the Global Experience Office
• Serve as the primary point of contact for student inquiries via phone, email, and walk-ins
• Manage front desk operations and staffing, acting as the escalation point for front desk issues
• Generate student support documentation, including Letters of Enrollment
• Maintain office equipment, order supplies, and handle requisition and purchase orders
• Gather, organize, and review data for recordkeeping, reporting, and program management
• Assist with the planning and coordination of workshops, conferences, and seminars

Requirements

• Associate's degree or equivalent required
• 1–3 years of relevant administrative experience
• Knowledge of office administration practices and processes
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Strong time management skills with the ability to prioritize tasks
• Excellent interpersonal and written communication skills
• Strong attention to detail and organizational abilities

Benefits

• Comprehensive benefits package for benefit-eligible employees
• Medical, vision, and dental insurance
• Paid time off
• Tuition assistance
• Wellness and retirement programs
• Commuting and transportation benefits

About the Company

Northeastern University is a global research university and a recognized leader in experiential lifelong learning. Founded in 1898, the university integrates real-world experience with education, research, and innovation to empower students and faculty to create worldwide impact. With a global system including 14 campuses across the U.S., U.K., and Canada, Northeastern provides unique opportunities to think locally and act globally.