Administrative Assistant II, Research

Responsibilities

• Provide comprehensive administrative support to the HPB Oncology Research program and the program Genetic Counsellor
• Manage patient scheduling, coordination of blood work, and diagnostic testing appointments
• Maintain patient records, databases, and clinical documentation while ensuring strict confidentiality
• Coordinate departmental meetings, including agenda preparation, minute-taking, and follow-up on action items
• Plan and support onsite and offsite meetings, conferences, and educational events, including logistics and travel arrangements
• Act as a primary point of contact for patients, families, healthcare providers, and external partners
• Develop and maintain efficient office procedures, filing systems, and administrative workflows
• Provide backup administrative coverage for the Wallace McCain Centre for Pancreatic Cancer as needed

Requirements

• Community College Diploma in General or Medical Office Administration (or equivalent)
• 2–3 years of related administrative experience
• Proficiency in Microsoft Office applications for document preparation and data management
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills with a patient-centered approach

Preferred Qualifications

• Experience in healthcare administration or supporting clinical programs in a hospital/academic setting
• Experience coordinating patient appointments, referrals, and clinical documentation
• Knowledge of hospital information systems, specifically Epic
• Familiarity with genetics, oncology, or multidisciplinary clinical programs

Benefits

• Competitive compensation package
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Opportunities for professional development and promotion within a large organization
• Various corporate discounts including travel, restaurants, and parking

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in research, education, and patient care. As a research hospital affiliated with the University of Toronto, UHN manages the largest hospital-based research program in Canada, driving discovery in fields such as oncology, neurosciences, and genomic medicine.