Administrative Assistant II

Responsibilities

• Prepare and type forms, documents, and schedules as directed.
• Track and monitor special incidents, census, and demographic information for compliance.
• Analyze data from multiple sources and assist in preparing statistical reports.
• Perform audits of personnel files and electronic health record (E.H.R.) profiles to ensure data accuracy.
• Provide in-service training to program staff and create training manuals.
• Manage operational tasks including ordering supplies, monitoring mail, and performing new employee onboarding.
• Support admissions processes by reviewing applications and coordinating with referring agencies.

Requirements

• GED or High School Diploma.
• Minimum of 2 years of experience working in a business office or similar position.
• Excellent oral and written communication skills.
• Strong ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Excel, Microsoft Windows, and other Microsoft applications.
• Strong analytical and customer service skills.

Preferred Qualifications

• Associate degree (AA).
• Experience in residential treatment or working with individuals facing chemical dependency or mental health disorders.
• Training in computer science or experience with accounting, bookkeeping, and client records.

Benefits

• Medical, dental, and vision insurance (eligible after 30 days).
• Life, AD&D, and disability insurance (eligible after 60 days).
• Retirement plan with a 3.5% annual contribution and a 3.5% match for 6% individual contribution.
• Tuition assistance (100% for bachelor's, 50% for graduate programs).
• Flexible spending accounts for medical and dependent daycare.
• Employee assistance program (EAP) and recognition programs.

About the Company

Pioneer Human Services is a nationally recognized non-profit organization dedicated to empowering justice-involved individuals. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption through professional and empathetic service across more than 35 locations in Washington state.