Administrative Assistant II, Medical

Responsibilities

• Provide administrative, reception, and referral support for the Division of Medical Oncology and Hematology
• Manage calendars, schedules, appointments, reminders, and patient communications
• Process referrals, register patients in EPIC EMR, and support clinical documentation workflows
• Prepare correspondence, reports, and other moderate to complex documents using medical terminology
• Maintain filing systems, billing records, and departmental administrative processes
• Coordinate follow-up documentation and transfer notes to referring clinicians
• Provide backup and cross-coverage support within the administrative team

Requirements

• Secondary School diploma or recognized equivalent
• Completion of a post-secondary office or medical administration certificate program
• Minimum 2 years of related administrative support experience
• Experience using EPIC EMR for referrals, scheduling, and clinical operations
• Proficiency with Microsoft Office and word processing tools
• Strong organizational, time management, and communication skills
• Ability to work independently, use good judgment, and manage competing priorities
• Ability to work effectively in an interdisciplinary healthcare team

Preferred Qualifications

• Experience in a healthcare environment
• Knowledge of medical terminology
• Fluency in a second language, such as French

About the Company

University Health Network is one of Canada’s leading academic health sciences centres, with a strong focus on patient care, research, and education.