Administrative Assistant II, Medical

Responsibilities

• Answer office phones and triage urgent patient calls
• Schedule time-sensitive clinic patients using the Epic system
• Manage physician calendars, meetings, and appointments
• Prepare meeting agendas and take accurate minutes
• Support academic requirements including physician CV updates and activity reports
• Coordinate elective student placements and onboarding for residents and fellows
• Support billing processes and monthly reconciliation
• Manage expense reimbursements and credit card reconciliations
• Support research-related financial activities and grant account setup
• Maintain office supply inventory and assist with conference logistics

Requirements

• Completion of Secondary School or equivalent
• Completion of a recognized post-secondary medical administration certificate
• Two years of related administrative support experience
• Proficiency in Microsoft Office environment
• Excellent organizational and time management skills
• Strong interpersonal and communication skills

Preferred Qualifications

• Experience with EPIC EMR for clinical operations
• Experience with online survey and research database tools
• Previous experience in a healthcare environment
• Knowledge of medical terminology

Benefits

• Competitive offer packages
• Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle service
• Flexible work environment
• Opportunities for development and promotion
• Corporate discounts (travel, restaurants, parking, etc.)

About the Company

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. As Canada's top research hospital, UHN is a national and international source for discovery, education, and patient care, affiliated with the University of Toronto.