Administrative Assistant II, General

Responsibilities

• Provide administrative and clinical scheduling support to a multidisciplinary palliative care team
• Maintain electronic calendars and enter patient appointment information into multiple databases
• Coordinate and organize external community referrals
• Utilize medical terminology to produce complex documents and word-processing services
• Organize, modify, and maintain confidential electronic file retrieval systems
• Arrange small to mid-size formal and informal meetings and events
• Support physicians with tasks such as faxing prescriptions and drafting letters
• Collaborate with other administrative assistants to provide coverage and facilitate patient care

Requirements

• Completion of a medical terminology course
• Completion of Grade XII or recognized equivalent
• Completion of a recognized post-secondary medical office administration diploma or equivalent
• Three years of related medical administrative support experience
• Proficiency in Microsoft Office (word-processing, database, and spreadsheet software)
• Experience with electronic scheduling tools
• Strong organizational, time management, and prioritization skills
• Excellent verbal and written communication skills
• Ability to maintain and protect patient confidentiality

Preferred Qualifications

• Experience with MS Teams
• Experience working in a healthcare or teaching hospital environment
• Proficiency in a second language

Benefits

• Competitive compensation package
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Flexible work environment
• Opportunities for professional development and internal promotion
• Corporate discounts including travel, restaurants, and parking

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in research, education, and patient care. As a research hospital affiliated with the University of Toronto, UHN operates multiple sites, including Toronto General Hospital, to drive discovery in fields such as oncology, cardiology, and neurosciences. Our vision is to build A Healthier World through the dedication of our talented team members.