Administrative Assistant I, Medical

Responsibilities

• Answer office phones and triage urgent patient calls
• Schedule time-sensitive clinic patients using the EPIC system
• Manage physician calendars, meetings, and appointments
• Prepare meeting agendas and take accurate minutes
• Support academic requirements including physician CV updates and activity reports
• Coordinate elective student placements and onboarding for residents and fellows
• Support billing processes and monthly reconciliation
• Manage expense reimbursements and credit card reconciliations
• Support research-related financial activities and grant account setup
• Maintain office supply inventory and assist with conference logistics

Requirements

• Completion of a recognized post-secondary degree
• Ability to work in a fast-paced environment
• Competence in generating reports in Excel
• Experience in website design and digital platforms
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficiency in Microsoft Office (Excel, Outlook, Word, Teams, Bookings, SharePoint)

Preferred Qualifications

• Direct customer service experience

Benefits

• Competitive offer packages
• Healthcare of Ontario Pension Plan (HOOPP)
• Access to Transit and UHN shuttle service
• Flexible work environment
• Opportunities for development and promotions
• Corporate discounts (travel, restaurants, parking, etc.)

About the Company

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. As Canada's top research hospital, UHN is a national and international source for discovery, education, and patient care, affiliated with the University of Toronto.