Administrative Assistant I - Medical Day Unit & Ambulatory Care

Responsibilities

• Provide secretarial and clerical services to support administrative and professional personnel within the Medical Day Unit and Ambulatory Clinics.
• Manage patient scheduling and appointment booking for both in-person and virtual visits.
• Oversee patient chart management and maintain electronic and paper filing systems.
• Perform front desk responsibilities, including greeting patients and managing reception tasks.
• Maintain electronic calendars and provide support for small meetings or events.
• Exercise judgment to prioritize tasks in a rapidly changing, high-volume clinic environment.

Requirements

• Completion of Secondary School or a recognized equivalent.
• Completion of a recognized post-secondary medical or office administration certificate.
• Two years of related secretarial experience.
• Proficiency in Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint.
• Strong organizational, time management, and multitasking skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to maintain strict patient confidentiality and work effectively under pressure.

Preferred Qualifications

• Previous experience working within a healthcare environment.
• Proficiency with the Epic health information system.

Benefits

• Competitive compensation packages.
• Membership in the Healthcare of Ontario Pension Plan (HOOPP).
• Access to transit and UHN shuttle services.
• Opportunities for professional development and internal promotion.
• Various corporate discounts including travel, restaurants, and parking.

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in research, education, and patient care. Affiliated with the University of Toronto, UHN operates multiple sites, including Toronto General Hospital and Princess Margaret Cancer Centre, driving discovery in fields such as oncology, cardiology, and neurosciences to build a healthier world.