Administrative Assistant I

Responsibilities

• Provide administrative support for the Honors Program, Arrupe Social Justice Scholars, and the Peace, Justice, and Human Rights program
• Facilitate student registration, process course waivers, and generate academic reports and graduation audits
• Support course scheduling and faculty coordination, including processing part-time faculty contracts and stipends
• Manage office operations, including greeting visitors, managing inquiries, and maintaining departmental budgets and P-Cards
• Supervise undergraduate work-study students, including hiring and payroll approval
• Coordinate logistics for program events, such as room reservations, catering, and RSVPs
• Assist with program marketing through web updates, social media, and procurement of branded materials

Requirements

• High school diploma or equivalent
• Proficiency in Microsoft Office
• Ability to learn university systems such as Banner, CourseDog, and Handshake
• Strong organizational skills and the ability to multi-task in a student-centered environment
• Experience in customer-facing roles with strong verbal communication skills
• Interest in supporting the university's mission of learning, leadership, and service

Preferred Qualifications

• Associate or Bachelor degree
• One or more years of experience in an office setting
• Experience working in higher education
• Experience using the Banner software system

Benefits

• Health and dental insurance options
• Paid vacation, personal, sick, and mission time
• Holidays
• 403(b) retirement plan
• Life insurance
• Tuition remission benefits for employees, spouses, and children

About the Company

John Carroll University is a private, coeducational, Jesuit Catholic university located in University Heights, Ohio. Dedicated to developing people with the knowledge and character to lead and to serve, the University offers more than 70 academic programs and maintains a student-to-faculty ratio of 13:1.