Administrative Assistant I, General

Responsibilities

• Provide administrative and reception support to the Outpatient Psychiatry Clinic
• Greet and register patients, serving as the first point of contact
• Manage incoming communications including phone calls, faxes, and emails
• Support the scheduling, rescheduling, and cancellation of patient appointments
• Coordinate the intake and processing of incoming referrals
• Perform data tracking, reporting, and other administrative tasks to ensure clinic efficiency
• Collaborate with a multidisciplinary team of physicians and management

Requirements

• Completion of Grade XII or recognized equivalent
• Minimum of two years of related administrative support experience
• Proficiency in Microsoft Office and database/spreadsheet software
• Excellent interpersonal, customer service, and communication skills
• Strong organizational and time management abilities
• Experience in a healthcare environment and knowledge of medical terminology are assets
• Experience with Epic software is preferred

Benefits

• Competitive compensation packages
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Opportunities for professional development and promotion
• Various corporate discounts including travel, restaurants, and parking

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in research, education, and patient care. Affiliated with the University of Toronto, UHN operates multiple sites, including Toronto General Hospital, and is dedicated to building a healthier world through biomedical discovery and integrated physical and mental health care.