Administrative Assistant

Responsibilities

• Act as a central point of contact for the CMI team, tenants, and the customer
• Oversee tracking and documentation of work orders, preventive maintenance schedules, and project progress
• Facilitate processing of service requests and maintain accurate data within customer database systems
• Monitor centralized email inbox and toll-free phone line
• Manage, disburse, and track non-consumable physical inventory items such as access control keys and hardware
• Track use and warranties for physical inventory
• Inform customers of required maintenance or repairs to ensure continual availability
• Perform CMMS operations, data management, reporting, and conference room scheduling

Requirements

• High School diploma; Bachelors degree preferred
• At least 3 years of strong administrative support experience in a high-demand environment
• Proficiency in National Computerized Maintenance Management System (NCMMS) and/or Maximo
• Excellent customer service skills with a professional demeanor
• Proactive and organized mindset
• Fluency in English (reading, writing, speaking, and understanding)
• Ability to pass a government background check

About the Company

CMI Management LLC is a provider of efficient business, technology, and facilities management solutions for government and commercial clients. Now a part of the Dexterra Group, CMI has been a well-established player in the federal contracting arena for over 30 years.